Assistant Manager

Do you love beer? Do you love food? Do you love people? Are you passionate about managing a Bar / Restaurant operation? Are a fast learner, with business acumen, have a good sense of teamwork and a passion for Beer and good food?Are you ready to join the Beer Revolution and start a rewarding professional career with Beerhouse?

Do you excel at  the below mentioned duties and responsibilities? Do you have a minimum 2 years’ experience in a similar role? Do you satisfy the minimum requirements?

Role & Responsibilities

• Performs the role of “Standard Bearer”: Setting the example for staff to deliver a standard of  service and presentation that meets guest needs and expectations.
• Ensure exceptional guest satisfaction throughout an outstanding  experience. Comply and excel with service standards as prescribed by Beer Lovers Journey
• Ensure  vision, mission and values are adhered to throughout all operational facets
• Enforcing sanitation standards and procedures; complying with health and legal regulations;  maintaining security systems.
• Brief staff on specials, items running low and beers that need to be shifted.
• Working with kitchen staff to ensure smooth operation from kitchen to table
• Working with Bar staff to ensure smooth operation from bar to table
• Allocate work sections for waiting staff.
• Order back of house supplies and maintain and stock waiters stations
• Evaluating, developing and enforcing procedures and policies. Constantly assessing and looking for ways and procedures to improve service at the Beerhouse
• Dealing with and resolving customer concerns and complaints. Record incidents
• Accountable for Cash Ups: , Balance cash receipts, basic accounting ,cashing out the servers at the end of the night, and making sure the paperwork all matches up.

Minimum Requirements

• 2 – 3 years recent and stable experience in a similar position in bar and restaurant operations.
• Good time keeping & able to work Shifts
• excited and passionate about beer
• have own transport and able to work nights and weekends
• Self motivated & driven
• Excellent PR Skills & HR management, outstanding interpersonal skills and communication abilities
• Experience with various Point of Sale or equivalent restaurant information management system
• honest and trustworthy reputation
• Excellent communication and organizational skills
• Highly responsible & reliable with problem solving skills
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Knowledge of principles and processes for providing guest and personal services. This includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction.
• Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Then we are looking for YOU!!! An energetic, passionate, dynamic and ambitious  Manager for a busy Beerhouse Bar and Restaurant.

To apply for any of these positions, follow these easy steps:

Stay Thirsty, Stay Curious!